Sales Support Specialist

Working at the Daniels Group

The Daniels Group is a Tampa-based family of companies that build consumer brands and get them into major retailers. You'll work with a small team that handles everything from the first buyer meeting to the last delivery, across brands in beauty, personal care and more.

About Laifen USA

Laifen USA, a fast-growing company specializing in hair dryers and health & beauty products, is expanding its team! We are proud to be featured in Target stores and major online marketplaces. With just two years in the market, our rapid growth is supported by our sister company, Diamond Tech, a well-established distributor with over 30 years of experience.

About Radiant Sales Corp.

Radiant Sales Corp. is a vibrant, female-led company committed to empowering female entrepreneurs in the beauty industry. We specialize in providing strategic growth solutions that help women scale their businesses, supported by a dedicated sales team that drives success. Our mission is to fuel the success of women-owned businesses by offering the tools, resources, and expertise they need to thrive in a competitive market.

Position Overview

We are seeking a motivated and experienced Sales Support Specialist to join our team. In this role, you will manage key retail partnerships across both companies, playing a vital part in driving growth for our clients and our business.

The Sales support specialist will be key in managing relationships for Laifen USA and Radiant Sales Corp., overseeing multiple large retail accounts. This role will involve working closely with the Director of Business Development to nurture these relationships, resolve conflicts, and facilitate the onboarding of new accounts. You will act as the primary point of contact between our companies and retail partners, ensuring client satisfaction, growth, and retention.

Key Job Responsibilities

• Manage day-to-day operations for large retail accounts across both Laifen USA and Radiant Sales Corp., addressing client needs and ensuring seamless execution of projects.
• Collaborate closely with the Director of Business Development to nurture accounts and implement strategic growth initiatives.
• Act as the primary liaison for retail partners, fostering strong relationships and maximizing satisfaction and loyalty.
• Facilitate the onboarding of new accounts, ensuring a smooth and timely transition with internal and external teams.
• Provide proactive conflict resolution and solutions to client concerns, aligning outcomes with company goals.
• Monitor account performance, analyze key metrics, and generate reports on growth opportunities, sales trends, and ROI.
• Identify opportunities to upsell and cross-sell products and services across both businesses.
• Ensure all contracts, agreements, and initiatives are executed on time and align with company objectives.

Qualifications

• Bachelor’s degree in business, marketing, or a related field.
• 3+ years of experience managing large retail accounts, preferably in the beauty or consumer goods industry.
• Proven success in managing B2B relationships, driving growth, and fostering long-term partnerships.
• Strong collaboration skills, particularly in working closely with business development teams.
• Excellent problem-solving and conflict-resolution abilities.
• Exceptional communication, negotiation, and project management skills, with the ability to handle multiple priorities.
• Data-driven mindset, with experience in assessing account performance and presenting actionable insights.
• Proficiency in CRM systems and project management tools.
• Passion for beauty products and entrepreneurial ventures, with an understanding of industry trends.

Why Join Our Team?

• Competitive salary and performance-based incentives.
• A unique opportunity to work across two innovative companies in the beauty industry.
• Professional development and growth opportunities.
• A collaborative and supportive team culture.

Benefits:

• 401(k)
• Dental Insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Daniels Corporation is an equal opportunity employer. We hire qualified applicants and make all employment decisions based on job-related qualifications, without regard to race, color, national origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, or any other status protected by law.

Submit Your Application